Helpful FAQs
About Our Oil Delivery, HVAC Services and More

No. We make it a point to continuously revise our pricing to ensure we offer our customers the best home heating oil prices. In order to do this, we don’t offer ‘locked in’ heating oil delivery contracts. Pricing is based on the current market price and is sold at a variable rate.

Yes. We provide home heating oil deliveries on Saturdays and Sundays. Our weekend home heating oil delivery hours depend mainly on weather and demand.

Yes. If you use a credit card, we include a flat $3.65 convenience fee.

Yes. Unfortunately, we are not able to accept Starter Checks.

Dispatch can do their best to give you an ETA for your delivery, but keep in mind that we service hundreds of same-day customers. That means our home heating oil delivery routes are constantly changing, which makes it difficult to give an accurate delivery time. Normally, all deliveries are completed by 5:00 – 6:00 pm; during heavy volume periods, drivers will deliver into the evening. If you haven’t received your home heating oil delivery by 5:00 pm, give the office a call to check on the status.

Trucks stay out until all home heating oil deliveries for that day are complete. It’s possible that you could receive your delivery after 5:00 pm. If you are still concerned, feel free to call us and check on the status of your home heating oil delivery.

No. Unfortunately, to provide the same-day delivery our customers deserve, we have to optimize our routes by town for maximum efficiency. But we always accept home heating oil delivery requests morning or afternoon and do our best to work around your schedule.

Yes. As long as you let the customer service rep or the driver know that you need a start, it’s free. If you are not present or forget to ask at the time you receive your home heating oil delivery, unfortunately, we will have to charge you to come back out.

Yes. We offer 10- or 11-month budgets depending on whether you use fuel oil to heat your hot water. Budgets start in the spring and are a great option for anyone trying to make their home heating oil bill a little more manageable. For more information, get in touch with us.

Yes. As long as the check is addressed to the home we are delivering to, or a proper ID is presented, we will accept it.

We will always do our best to deliver to all of our customers the same day. But if we cannot get to you, we recommend taking a fuel can to a gas station and purchasing 5 gallons of diesel fuel or kerosene, enough to see you through until we can make your next home heating oil delivery. In most cases, if you’re entirely out of oil, your furnace will need to be primed and restarted.

No. In an emergency, we recommend either that you call and leave a message requesting early morning delivery or calling first thing in the morning. We will always do our best to satisfy our customers’ needs. Keep in mind that in times of high demand, we might not be able to meet specific delivery time requests.

Home heating oil prices generally reflect daily trading trends on the stock market. 7 Oil has no control over the wholesale price and works off a margin. However, we can offer lower prices than our competitors by working hard to find the lowest wholesale price in our market and constantly looking to add value by offering the best customer service around.

There are many ways, but here’s a few we recommend:

• Budget Plans spread your total home heating oil bill out across the entire calendar year, making payments much more manageable and allowing you to avoid any significant out-of-pocket expenses during the winter.
• Replacing an older oil-fired boiler or furnace with a new energy-efficient one can cut your energy costs by up to 20 to 25 percent. The replacement of an older boiler that burns 1,200 gallons of oil per year could lower the amount of oil consumed by nearly 33 percent and bring your home heating oil consumption down to the national average of 800 gallons per year. If you were paying $3.50 per gallon, installing a new energy-efficient boiler could save you up to $1,400 per year.
• There are a number of other less expensive efficiency measures you could take. Insulating your pipes and ducts, for example, can save you 5 percent on your home energy costs per year, while something as simple as tuning up your furnace could save you up to 3 percent. For a household that burns 1,000 gallons of home heating oil per winter, these small steps will pay for themselves in a short time.

Home heating oil prices fluctuate for a variety of reasons, including:

• Home heating oil prices tend to go up in the winter when demand is highest – just like gasoline prices go up in the summer when people drive more.
• Changes in the price of a barrel of oil will generally affect the price of home heating oil.
• Your geographic location could impact the cost of your home heating oil, as well.

The summer months are generally the best time to order oil since demand is low, which drives the price down.

The pricing of diesel fuels and gasoline are unrelated. They are two totally different products with different refining processes. Also, they are traded as separate commodities on the stock market, which can cause differences in their pricing. They are also taxed differently on both the federal and state levels. In most cases, diesel fuel taxes are more per gallon, although it varies by state.

New oil heat system components are amazingly reliable. They are so reliable that most manufacturers offer 3- to 5-year warranties, and if something ever fails, it’s easy to get replacement parts thanks to oil heat systems’ use of standardized, interchangeable parts.

There are too many to list them all, but here are a few of the most notable:

• Home heating oil burns hotter and generates a much warmer, cozier feeling throughout your home compared to other fuels.
• The sulfur content in home heating oil has undergone an 80% reduction since the 1970s, which has made it more efficient and cleaner-burning lessened its environmental impact and increased the longevity of heating equipment. The oil industry doesn’t seem to have any plans to stop improving the efficiency of their product.
• New oil-fired boilers or furnaces can cut energy costs by up to 20 to 25 percent. The replacement of your older boiler that burns 1,200 gallons of oil per year with a newer, more efficient model can cut your annual home heating oil consumption by nearly 33 percent and bring your household in line with the national average of 800 gallons per year. That means that if you were paying $3.50 per gallon, you’d save as much as $1,400 per year.
• You can also make any of a number of other less expensive modifications. Insulating your home’s pipes and ductwork, for example, can save you 5 percent per year on your home heating bill, while something as simple as tuning-up your furnace could save you up to 3 percent. If heating your house has you burning 1,000 gallons of home heating oil per winter, these small changes will pay for themselves in a short time.

The average American home burns about 800 gallons of home heating oil per year. This could vary depending on whether you also use home heating oil to power your water heater.

An oil furnace can easily be installed in any home. Installation will require the installation of an above-ground or basement tank, which can easily be concealed. The furnace or boiler can be installed inside or outside, depending on the space available in your home and what works best for you. Normal permitting and procedures would apply, and would vary depending on your township.

The average boiler or furnace is about as big as a three-drawer filing cabinet. These newer, more efficient models are significantly smaller than older versions.

Oil furnaces and boilers are 95% cleaner than they were in the 1970s. If properly tuned and maintained, they create absolutely no soot, dirt, or odors in the home.

Oil-fired systems are sized to provide very fast recovery times for both space and water heating and draw relatively little air out of the building that would then be replaced by cold air from outside. This limits the amount of loss caused by infiltration.

• Direct-Fired Water Heaters heat water in a storage tank directly, using the heat of the oil flame on the outside of the tank. You’ll usually find direct-fired water heaters in homes with warm-air furnaces.
• Indirect Water Heaters use the heating system water from the boiler to heat the domestic water. The boiler water heats the domestic water. The domestic water and boiler water are separated by a heat exchanger. The most common type of indirect system is the tankless coil heater, which is a coil of copper pipe inside the boiler. The domestic water flows inside the coil, where it is heated by the boiler water surrounding it. It is then delivered to the faucets and appliances around the house. An even more efficient option uses a combination of a coil and a storage tank – the boiler water flows through the coil, and the domestic water is heated by the coil and stored in the tank until a faucet is opened or an appliance is turned on.

• On-road diesel / Ultra Low Sulfur Diesel (ULSD)
• Off-road diesel/ Dyed Ultra Low Sulfur Diesel (Dyed ULSD)
• Gasoline
• Home heating oil (#2 Heating Oil)
• Bio-diesel
• DEF (Diesel Exhaust Fluid)

• Tractor trailers
• Straight trucks
• School buses
• Dump trucks
• Tow trucks
• Reefer units
• Permanent or temporary generators
• Backhoes, excavators and all types of construction equipment

• While we recommend that you sign up for our worry-free package, keep in mind that we don’t require that our customers sign contracts in order to receive oil deliveries.
• You can order home heating oil whenever you need to, and you’ll always receive a competitive price.
• We offer a variety of gallon amounts to fit all income levels and home heating needs.
• We offer same-day delivery in most cases.

• the weather
• the size of your house
• how well your house is insulated
• how well your furnace has been maintained
• how old your furnace is

Many people are converting to gas. However, oil has a higher BTU value and is more efficient. Gas prices will more than likely mirror oil prices shortly.

• the amount of contamination
• the size of the contaminated area
• whether ground water was affected